Review Inconsiderate!

They informed me that the outlet I always go to would be relocated to another area in less than a week. I was very shocked! the main reason I went to that outlet in the first place was because of its location... only within walking distance from where I stay. I have been their customer for years and I used to like their service!
I requested for a refund but they firmly told me NO REFUND policy. I told them I do not have RELOCATION policy either! They did not want to consider my reason at all!