Review of Spacio Beauty Care Centre

Worse ever, never ever visit.

Bought a groupon deal: 3 hrs - 60-minute full body massage, 15-minute herbal moxibustion, 75-minute Power 10 facial, 15-minute eye treatment and 15-minute hand spa.

My appointment was set at 3.30pm and i was there slightly earlier. After providing my groupon deal, the staff there wasn't sure what the deal was, even though i had the deal voucher in front of them. After about 10 minutes I was asked to go to a room to change. After changing I had to wait another 10-15 minutes because they still did not know what to do with my package.

After some time the lady came in and told me that we will start with facial then massage. That's alright with me. She went out to prepare and while waiting I realised that the room was very very noisy as there was some renovation going on downstairs and I could hear the workers as if they were just outside the room (this shop was located on the 2nd storey). I didn't feel comfortable there so I asked to change room when the lady serving me was back.

By the time we changed rooms, and she prepared to start, it was past 4pm. The facial was so-so, it wasn't fantastic, but I was thinking, it's $45 with so much to offer, I shouldn't expect so much. However, throughout the facial the lady was trying to upsell me, and I got very irritated. I had some moles on my face (which never bothered me) but she kept pushing for me to have it removed. Wanted me to get some ampoule for me face, wanted me to do diamond peel. Time and again I said no. After some time she kept quiet, then started again by offering me a discount. I was already pissed off and again, I said no. So we carried on with the facial.

By the end of the facial, it was about 6pm. She told me, oh we have used up alot of time today, you have to come back for your massage another day. I was in shocked and insisted, no, I am finishing my treatment today and I will not come back just for a massage. She then carried on saying that I still had the hand spa and massage and herbal moxibustion to do. Again, I insisted that I will finish all of them on that day.

She then asked me to change back into my clothes so that I could do the hand spa, that got me a little confused because, aren't we doing the massage too? Turns out, she wanted me to change so that while I was doing my hand spa, I could sit outside and she would start rambling on about the packages, giving me 50% discount and so on. I am sure I said more than 10 times, no i am not taking up any package. The facial wasn't worth the price, the service wasn't great and I don't see why I should be paying for something I wasn't enjoying. She wanted me to take up a massage package, but I have yet to experience the massage, so why should i?

after about 20ish mins, I was brought into the first room to have my massage done. Massage started and she started trying to upsell me again. I told her firmly, I am not going to spend money today. She kept quiet but after some time, she started again. I was pissed off, wasn't enjoying my massage because it feels like she doesn't know how to massage at all. Felt like she was just touching and pressing into my muscles, not massage.

After the massage, I couldn't take it anymore. I didn't want to go through the herbal moxibustion. Wasn't sure what it was and I didn't want to risk it. The staff didn't say anything about it either. So I left.

By the time i left the shop, it was past 8pm. I reached at 330pm expecting a 3hr spa, but i was there for 5 hours. HORRIBLE!