Nexus I.T Solution (S) Private Limited - Singapore, Singapore

Benefits of Nexus Corporate IT Maintenance Plan

1) Priority Service in Scheduling (Higher priority for contract customers)
We guarantee fast and immediate response. Depending on your contract, this can vary from 3hr to 8hrs from the placement of the call to your doorstep.
Unlimited Email and Phone Support During Operating Hours
Faster response for Business users
After Hours support for contract customers
You will be held in greater priority over other non contract customers.

2) Preventive Maintenance (Prevent failures before they occur)
Scheduled on-site visits to check health of systems, alerting you to any impending failure
Back up emails/data and optional system cloning for quick and fast data restoration
Monitor System Logs to identify potential problems
Ensure Security Patches are updated correctly to prevent exploitation by viruses and worms
Check System logs for any evidence of impeding hardware failure or data corruption
More cost effective to prevent failures than to rectify them
Eliminates any unnecessary downtime

3) Problem Analysis & Topology Report (Identify problems and offer solutions)
Asset tagging and tracking – Detailed information on all systems will be given to you upon  completion of the report, enabling you to easily keep track of your current IT inventory and IT network settings
Problem analysis and resolution – Any problems found during the course of the report will be documented and remedial action to resolve these issues will be presented to the client.
A full topology of your office setup and network will be created for you.

4) Personalized Services (Service with a personal touch)
Dedicated engineers will be assigned to attend to you. This eliminates the need of having to explain yourself again and again to every new ad-hoc vendor that comes down to assist you.
As part of any maintenance package, professional advice pertaining to all IT matters will be provided free of charge.

5) Discounted Price Rates (Long term cost savings)
Depending on the nature of contract agreement, you will be given a discounted price rate of up to 20% off from the normal price rates,  resulting in significant cost savings in the long run

Benefits of Nexus Corporate IT Maintenance Plan

1) Priority Service in Scheduling (Higher priority for contract customers)
We guarantee fast and immediate response. Depending on your contract, this can vary from 3hr to 8hrs from the placement of the call to your doorstep.
Unlimited Email and Phone Support During Operating Hours
Faster response for Business users
After Hours support for contract customers
You will be held in greater priority over other non contract customers.

2) Preventive Maintenance (Prevent failures before they occur)
Scheduled on-site visits to check health of systems, alerting you to any impending failure
Back up emails/data and optional system cloning for quick and fast data restoration
Monitor System Logs to identify potential problems
Ensure Security Patches are updated correctly to prevent exploitation by viruses and worms
Check System logs for any evidence of impeding hardware failure or data corruption
More cost effective to prevent failures than to rectify them
Eliminates any unnecessary downtime

3) Problem Analysis & Topology Report (Identify problems and offer solutions)
Asset tagging and tracking – Detailed information on all systems will be given to you upon completion of the report, enabling you to easily keep track of your current IT inventory and IT network settings
Problem analysis and resolution – Any problems found during the course of the report will be documented and remedial action to resolve these issues will be presented to the client.
A full topology of your office setup and network will be created for you.

4) Personalized Services (Service with a personal touch)
Dedicated engineers will be assigned to attend to you. This eliminates the need of having to explain yourself again and again to every new ad-hoc vendor that comes down to assist you.
As part of any maintenance package, professional advice pertaining to all IT matters will be provided free of charge.

5) Discounted Price Rates (Long term cost savings)
Depending on the nature of contract agreement, you will be given a discounted price rate of up to 20% off from the normal price rates, resulting in significant cost savings in the long run

Benefits of Nexus Corporate IT Maintenance Plan

1) Priority Service in Scheduling (Higher priority for contract customers)
We guarantee fast and immediate response. Depending on your contract, this can vary from 3hr to 8hrs from the placement of the call to your doorstep.
Unlimited Email and Phone Support During Operating Hours
Faster response for Business users
After Hours support for contract customers
You will be held in greater priority over other non contract customers.

2) Preventive Maintenance (Prevent failures before they occur)
Scheduled on-site visits to check health of systems, alerting you to any impending failure
Back up emails/data and optional system cloning for quick and fast data restoration
Monitor System Logs to identify potential problems
Ensure Security Patches are updated correctly to prevent exploitation by viruses and worms
Check System logs for any evidence of impeding hardware failure or data corruption
More cost effective to prevent failures than to rectify them
Eliminates any unnecessary downtime

3) Problem Analysis & Topology Report (Identify problems and offer solutions)
Asset tagging and tracking – Detailed information on all systems will be given to you upon completion of the report, enabling you to easily keep track of your current IT inventory and IT network settings
Problem analysis and resolution – Any problems found during the course of the report will be documented and remedial action to resolve these issues will be presented to the client.
A full topology of your office setup and network will be created for you.

4) Personalized Services (Service with a personal touch)
Dedicated engineers will be assigned to attend to you. This eliminates the need of having to explain yourself again and again to every new ad-hoc vendor that comes down to assist you.
As part of any maintenance package, professional advice pertaining to all IT matters will be provided free of charge.

5) Discounted Price Rates (Long term cost savings)
Depending on the nature of contract agreement, you will be given a discounted price rate of up to 20% off from the normal price rates, resulting in significant cost savings in the long run

Our onsite PC repair services:

•At Your Service Wherever!
Get a first hand view of how our IT Professionals service your computer ON-SITE. Feel free to ask questions - we will be more than happy to help.

•Virus / Trojan Horse / Spyware Removal
Pop-ups / Ads appearing out of nowhere, Internet connection problems, unusually slow computer? We are experienced in these problems and more

•Corporate / Office Network Setup and Configuration
We have network consultants and field engineers who can assist to setup an office network, cable wiring and relocation services.

•Worms / Zombie / Malware Malicious Software Removal
Symptoms such as unusual network activity (blinking LEDs), system crashes, disappearing of files and a slower-than-usual performing computer may be an indication of its existence. We can install free anti-virus and free anti-spyware software.

•Documents and Settings Transfer
Move/Copy documents, Outlook e-mails, photos, pictures, iTunes, favorites, save games and other personal files from your old computer to your new PC.

•Hard Disk / Flash Data Recovery Services
Important E-Mails? Documents? Contacts? Can't retrieve them even when mounted in an external enclosure? We're here for you! No need of large four figure costs at expensive data recovery centers when the hard disk has no physical damage.

•Upgrade/Reinstall to Genuine Original Windows XP from Windows 98/ME/2000/XP/Vista/7/8
We can reinstall your drivers, software, desktop icons, favorites, Microsoft Outlook [Express] e-mails, personal documents, cookies, photos and other personal media from your previous operating system.

•Wireless Network Security
If your wireless network is not protected, then anyone outside can access your network without you knowing! And their activity may not be legal! We can assist to secure and protect your wireless network using standard security wireless encryption technologies (WEP / WPA / WPA2).

•Flexible Appointment Times
Late Evening Appointments? No problem. Weekends? Not a issue! Public Holidays? No sweat! Contact us!

•And More..
We are specialised in many computer problems. View more of our services.

•No Risk Guarantee

•If we do not resolve any of your problems, pay only transportation charges.

•We Support Most Brands and Models Computer and Notebook/Laptop Repair

PC and Laptops requires constant care and maintenance to ensure optimal usage. We provide a variety of services which includes:
Software Maintenance e.g. : unable to boot up or log in?
Operating system problem e.g.: blue screen of death?
Drivers compatibility issues
Applications support etc.
Hardware failure, e.g. : no display , computer hang or slow speed
Installation of operating systems, software, Configuring of OS
Backup and recovery