Radiance Communications Pte Ltd - Singapore, Singapore

Today, the world communicates in a multitude of ways. From real-time communication services e.g. instant messaging, presence information, IP telephony or telephony, video conferencing, call control, data sharing (interacting white board), and speech recognition, to non-real-time communication services - unified messaging e.g. SMS, e-mail, integrated voicemail, SMS and fax. Unified Communications (UC) consolidates multiple devices and channel types to provide user a consistent unified interface and experience, anywhere, anytime.

To remain competitive, Contact Centres (CC) must now deliver unified, efficient, and highly personalised customer contact experiences that build brands and enhance customers’ loyalty. Having deployed over 10,000 contact centre seats in the region, we are a recognised system integrator that you need in deploying solutions for your contact centre.

With over 25 years of experience, we have built up considerable expertise in the voice, data and video communication solutions arena. Regardless the size of your organisation, together with Avaya, Mitel, and Microsoft, we will always provide you the right solution that optimises your enterprise’s connectivity at the best available cost.