Singapore Pools - Legal Lottery and Sports Betting SGPools - Singapore

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Company name
Singapore Pools - Legal Lottery and Sports Betting SGPools
Location
Head Office 210 Middle Road, #01-01, Singapore Pools Building, Singapore 188994
Contact number
Main Line: 6216 8168
Horse Racing Customer Service Line: 6879 1388
Mobile phone
Sports & Lottery Customer Service Line: 6786 6688
Working hours
  • Monday: 8am – 5pm
  • Tuesday: 8am – 5pm
  • Wednesday: 8am – 5pm
  • Thursday: 8am – 5pm
  • Friday: 8am – 5pm
  • Saturday: Closed
  • Sunday: Closed
Company description
Singapore Pools celebrates our 50th anniversary with a special commemorative brand identity.

The unfurling ribbon forming the number 50 in one unified pattern represents Singapore Pools' unwavering commitment for community benefit. It also symbolises Singapore Pools' journey from our beginning to our current status – being trusted by customers and valued by the community.

Blue is our corporate colour, and we regard blue as the colour that conveys the virtues of reliability and responsibility. Adopting the corporate colour blue in our 50th Anniversary logo, symbolises our commitment towards providing a safe and trusted betting environment to counter illegal gambling. This is in keeping with our business philosophy on doing what is right to protect and care for our customers.

The  
Show more 50th Anniversary logo is also accentuated with gold, a colour that evokes warmth, which is associated with Singapore Pools' footprint in the community. It is also a mark of our golden jubilee.

Vision
A world-class socially responsible gaming company trusted by customers and valued by the community.

Mission
We provide safe and trusted betting to counter illegal gambling.

Values
Respect: We embrace diversity and treat everyone with respect and dignity.

Integrity: We mean and do what we say.

Innovation: We challenge our assumptions and adopt better ideas to drive performance.

Customer Care: We care for our customers.

Community: We uplift the community through active engagement and collaboration with our beneficiaries and partners.

One Organisation: We act as one organisation guided by a common purpose.

Operating environment
We are 100% owned by the Tote Board which reports to the Ministry of Finance. Our betting products and services are regulated by the Ministry of Home Affairs and the Ministry of Social and Family

Development.

Our sales channels include our network of branches and third-party retail agents located at supermarkets, provision shops, convenience stores and football clubs, as well as 'live' sports entertainment venues.

Customers who meet our social safeguards requirements can open a Singapore Pools Account.


Online betting with Singapore Pools

With online betting, you will be able to place bets safely, and at your pace, without having to queue up.

Winnings will be credited directly to your designated bank, instead of collecting in person at the outlet.

Once you are logged in on your desktop or mobile device, you can place a Lottery or Sports bet including for live betting events.

Online betting is available only with a Singapore Pools Account.

As the sole legal operator of Lottery and Sports betting in Singapore, Singapore Pools is committed to creating a responsible gaming environment online for our account customers.

Horse Racing
Singapore Racecourse
1 Turf Club Avenue, Admin Building, Singapore 738078
Race Days: Weekdays and Saturdays: 8am to 11.30pm, Sunday and Public Holidays: 8am to 8pm
Non-Race Days: Weekdays: 8am to 6pm, Weekends and Public Holidays: Closed

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