Review of Exchange Hair Plus

MY TRUE STORY REVIEW TO SHARE.

I got a deal from Groupon for hair cut and water spa hair treatment for $30.

I called to book an appointment, I spoke in chinese since it is pretty obvious the gal whom answer my call was a Malaysian. Within 3 mins, she brushed me away and said July has been fully booked. I doubt she even check! So I called later in the day and spoke in a slang English accent, yes, she told me there are slots on the date I want. WTF?

I reached on time for my appointment on Saturday (21st July2012), I waited for 45mins. The whole saloon was full house! During the wait, there is this walk-in customer requesting for rebonding, without further hesitation, the staff asked one of the customer to get up from her seat (waiting to be serve) to move back into the waiting area while this walk-in customer takes over the seat and got served.

The waiting time is horrible. Then for the treatment it was WORST. I do not feel any improvement in my hair (I got frizzy and dry ends), the next day my hairs tangle much more! For the hair cut, I asked for trim, instead of reshaping my hairstyle, the hairstylist follow the shape (which has grown of shape, since my last hair cut was like 9 months ago).

Thus I felt wasted on $30, my hair looks the same. PLEASE DO NOT VISIT THIS SALOON! A good bottle of hair conditioner most probably works better than the water spa treatment! Trust me!